Facing technical problems? Don’t let them hold you back! Here’s a quick troubleshooting guide to resolve the most common issues on our platform.
Login Problems:
You should have immediate access to your
Can’t access your account? Use the "Forgot Password" option to reset it. Check your spam folder if you don’t receive the email.
If you don’t have access we can manually add you to your course by emailing us at rossbeautyacademy@gmail.com.
Course Not Loading:
Make sure your internet is stable and clear your browser’s cache. Use a browser like Chrome or Firefox for the best experience.
Certificate Download Errors:
Ensure you’ve completed all course modules. Still stuck? Reach out to us for help rossbeautyacademy@gmail.com.
Need More Help? Contact us at rossbeautyacademy@gmail.com or use our live chat.
Conclusion: We’re committed to making your learning experience seamless. Keep these tips handy, and don’t hesitate to reach out if you need further assistance!